580,000 Coffee Mugs Recalled Because They Can’t Hold Coffee
If you’re looking to upgrade your coffee mugs, then you may want to read up on the latest recall. About 580,000 glass coffee mugs are being recalled across the U.S. after dozens of burn and laceration injuries were reported by consumers. According to a notice from the U.S. Consumer Product Safety Commission (CPSC), the now-recalled JoyJolt-branded “Declan Single Wall Glass Coffee Mugs” can crack or break when filled with hot liquids.
The CPSC said there have been 103 incidents of these glasses breaking at the base, resulting in 56 injuries. That includes 35 reports of burns across the body from spilled hot liquids and 21 cuts, with seven requiring medical attention such as surgery and stitches.
The 16-ounce coffee mugs were sold online at the company’s JoyJolt website as well as Amazon.com from September 2019 through May 2022 in sets of six for between $20 and $25. The recalled glasses have model number JG10242. This can be found on the side of the product’s packaging and order confirmation.
What to do with recalled glass coffee mugs?
If you have these recalled mugs, consumers are urged to immediately stop using them and contact MM Products for a full refund.
Registration is also available online at JoyJolt’s recall page. On this page, the company notes that it issued the voluntary recall because “your safety is our top priority.” Later, it adds that it appreciates impacted customers’ understanding and cooperation.
You just fill out the form on the page to start the recall process and return your mugs. If you have an order number available, the company said it will “help streamline the process.” But if you can’t find it, but you can find the confirmation number, you can still complete the registration form. You can also snap and email the company a photo if you still have your box.
When returning your mugs, the company said you can use a shipping box lying around or request one from them Either way, they’ll provide you with a prepaid return shipping label, and once they receive your return, they’ll process your refund and ad an extra $3 if you use your own packaging.
Consumers can contact MM Products toll-free at 888-569-5680 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at [email protected], or online at https://joyjolt.com/pages/product-notices-recalls or www.joyjolt.com and click on “Safety Recalls” at the top of the page.
Learn more information about this recall notice here.
