“I’m Not a Cat” – Jersey’s Most Confusing Apps
Just about every company in New Jersey has a least a few employees working from home. Central Jersey has more employees working remotely these days, and for many of us, that means acting as our own IT department. When you’re the Information Technology fix-it guy or gal that means a lot of searching, asking questions, and of course Googling when you have an issue with a program or app. The good news is that help is out there with just a couple of keystrokes.
The website DigitalAdoption.com has noticed the trend and compiled a list of the Most Confusing Office Apps. Based on some frantic Google searches for the most commonly used apps, the DIY accounting software QuickBooks was deemed the most confusing office-related app.
QuickBooks generated over sixty-eight thousand searches from people looking to troubleshoot issues, and for tips and tricks on how to use it, according to Google data gathered by the website, which is designed to aid remote workers.
Coming in second place was Microsoft Excel. If you’re just making a list or want to alphabetize or organize some data it’s not that difficult, but it does a whole lot more than that. That has led to the spreadsheet program causing close to fifty-thousand panicked searches related to it, according to Google data.
Almost forty-five thousand queries were related to Shopify, the Canadian online selling platform, which handles transactions for brick-and-mortar stores, as well as online-only ones. Similarly, the cloud-based software Salesforce apparently has sellers scratching their heads, to the tune of nearly forty thousand monthly searches.
Rounding out the top five Most Confusing Office Apps was Square, which lets a seller swipe credit cards from customers using a cubist dongle attached to their phone. That app sees just under thirty-five searches from users in a month, according to DigitalAdoption.
Other apps that made the list were, naturally, Zoom, which is how millions of remote workers communicate at close to twenty-six thousand searches, and Microsoft Teams, essentially the software giant’s version of Zoom with twenty-four thousand plus Googles from users looking for help.
It’s basically all of us trying not to be this guy. Remember him?